Easy Out Products, LLC
We'd love to help with any questions you may have and are always looking for ways to improve the Floating Valet!
If you have questions, suggestions, or feedback, please email us at:
You are entitled to an exchange or refund within 30 days of any purchase from this website, floatingvalet.com. Purchases made from other websites (ex: Amazon.com) or stores must be returned through their channels, and are not returnable via floatingvalet.com. Please note that the product must be returned unused and in its original packaging, including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. In order to return any products to floatingvalet.com, you must first obtain a RMA number by emailing us at firstname.lastname@example.org. No returns will be accepted without a RMA number. Once a RMA number is obtained, the items must be returned to us within 15 days, with the RMA number clearly marked on the shipping label or outside carton. All returns must be accompanied by a copy of your purchase receipt. We will provide complete return instructions in our email response to you with the RMA number.